Le Caesar is a convenient, onsite destination for international breakfast, lunch, and dinner fare. Mariko Restaurant offers Japanese cuisine three meals daily. 24-hour room service is available. Bar Chariot is a casual, lively destination for cocktails and conversation.

Guest services include a 24-hour front desk, concierge, ice and vending machines, currency exchange, safe deposit box, shoeshine, complimentary parking, valet parking, wake-up calls, babysitting, luggage hold, a business center, four meeting rooms, a doctor-on-call, complimentary newspaper, multilingual staff, and same-day laundry and dry-cleaning valet. For air transportation, the Sao Paulo International Airport is approximately three miles from the hotel. The hotel provides complimentary transport to and from the airport.

Non-smoking rooms and rooms equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, bathrobe, coffeemaker, dataport, desk, direct-dial telephone, hairdryer, individual climate control, iron, ironing board, make-up/ shaving mirror, television, and trouser press.